Great staff. Went in there to get some info on a new Stinger. 110% helpful walking thru the door. I was met in the parking lot by Matthew with an umbrella due to some nasty weather. Matthew is Extremely courteous and professional. The 3 gentlemen behind the desk all took the time to help crunch some numbers to meet my request. Absolutely recommend this dealership if you're in the market for a Kia. Top notch service.Speaking of service....let me just tell you. Pull up a chair and get some popcorn. Having the level of service I did at this dealership was unbelievable. Sadly, I had to depart the FWB area and move out of state requiring me to find a new Kia dealership. In my head, I was sad to leave these guys and gals having built such a great relationship. If you've ever broken up with a girlfriend or boyfriend and their family loved you and you loved them but you couldn't see them anymore because of your ex....that's how it felt. So I'm sticking to " well that's just the great service that Kia offers, I'll get the same feel at the next one", boy was I wrong. Not to say the service at my current dealership isnt good....But its NOT FWB Kia. It's not the exceptional service I had here at FWB Kia. You know that feeling when you're fighting with your wife....and you're actually right, and SHE apologizes to you after you've completely destroyed her arguments with facts and you're on top of the world. THAT is how this service department made me feel everytime I walked in. CAT, MATT AND MIKE are the best trio of service department reps that Kia employs. Hands down #1. Kia should give them rings like they just won the superbowl for their hard work and hospitality. If I could drive the 13 hours to that dealership for every oil change and tire rotation I needed, I would. Keep up the good work guys
Wow!! What amazing customer service! Kathryn and Jackie are so wonderfully attentive!
We had Cameron as our car salesman and he was amazing. We spent many hours there trying to get approved and we got approved with all the help he did and pushing things through for us. We got the suv we were wanting and were able to fit all three of our kids in. Cameron even stayed an hour and a half after closing so we were able to get all paper work finished and able to take our suv home that night and out of the unsafe van we had at the time. So again thank you so much Cameron for going above and beyond for us!
Jackie was phenomenal to work with! So sweet and made sure all your needs and wants were met! Purchased my first car here and would highly recommend them. The other staff members were also wonderful to work with all very professional and were not trying to pressure you into buying in any way. Very nice place, happy I got to work with them!
I have purchased two Kia Souls from Kia of Ft. Walton Beach and I have had both vehicles serviced here. I received excellent service from the beginning to the end. Both sales and service departments were very knowledgeable, prompt and through. I had a friend to recommend Kia of Ft. Walton to me and since then I have recommended others myself. Thank you very much for the quality of work you do. Sincerely, Elizabeth Grace
On Monday 06/24, I came in with a very specific vehicle and financer in mind. Sean met me in the parking lot, took me for a test drive and got all of the minor details taken care of. I got the exact vehicle I wanted, financed through the bank I asked for. Sean was very friendly, helpful, and just all around a good guy. Never once did he make me feel pressured. If I ever find myself in the market for another Kia, and he still works here, he will be my go to salesman. Very pleased with our new (to us) 2016 Kia Sedona. Thanks Sean!
Sean Hennen was my car salesman when my friend and I visited Kia FWB this past Friday, 6/21/2019. He was so awesome, we both ended up buying new cars! He was very personable and had a great attitude and personality. Overall, it was a painless and fun experience with the entire office. If you are looking for a new car and deal, I would highly recommend him!
My wife and I had a great experience, our salesman Dennis had a great attitude he work with us on our price he rode with us to try the car out and he was very courteous..Super nice guy!
Dennis is an amazing individual very supportive easy to work with and very very well thought of by all that work with him. I brought him a problem he gave me a solution we bought a car. Outstanding very very easy to work with thanks again Dennis.
We traded in our vehicle for a Subaru Outback and got a great deal and wonderful customer service. Kudos to the great staff here at KIA Fort Walton Beach and to our salesperson Lance.
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